Brands using omnichannel loyalty see 30% higher customer lifetime value. Zetpy Omni connects your App, Web and In-Store so every customer interaction compounds into repeat revenue — without paying marketplace commissions.
Rising marketplace commissions, fragmented customer data, and broken shopping experiences are costing you revenue every single day.
Every sale on Shopee or Lazada funds their algorithm, not yours. Rising commissions and ad spend are eroding your margins with no lasting asset to show for it.
Without a unified customer profile, you're guessing — and paying ad platforms to guess for you. Fragmented data across App, Web and In-Store means zero targeted engagement.
When the same person is a stranger at every touchpoint — App, Web, In-Store — your loyalty programme is worthless and your best customers silently walk away.
Customers who shop both online and in-store have a 30% higher lifetime value than those who shop using only one channel. (Source: Google)
Zetpy Omni captures every customer interaction — online and offline — into a single unified profile. Know who they are, what they buy, and when to bring them back.
Unify App, Web and In-Store into a single customer profile. Every touchpoint builds loyalty, not friction.
Automated WhatsApp, SMS and email campaigns that bring back customers who already know your brand. Retaining is 5x cheaper than acquiring.
Unified dashboard: revenue by channel, campaign ROI, top customers and inventory signals. Invest where it pays off.
A dedicated Account Manager works with you at every stage — turning your customer data into measurable growth in repeat purchases, basket size and lifetime value.
Every customer — one profile, forever. No more guessing whether the same person bought online and in-store. Your customer asset starts compounding from day one.
Stop guessing. See every purchase, visit and interaction — App, Web or In-Store — in one timeline. Know which channels generate your best customers.
Market to the right people instead of blasting everyone. Smart segments by spend, frequency and behaviour mean every ringgit goes to customers most likely to convert.
The right offer to the right person — birthday vouchers, VIP exclusives, festive campaigns — lifts conversion and basket size without increasing ad spend.
Automated WhatsApp nudges, missions and gamification keep customers returning before they forget you — zero manual effort, consistent repeat visits.
Higher basket sizes, more repeat visits, growing Customer Lifetime Value — compounding month over month into a customer asset that belongs entirely to you.
Zetpy Omni, Zetpy Omni CRM and Zetpy Analytics work together to acquire, retain and grow your customer base — and the results build on each other every month.
Customers who shop both online and in-store spend 30% more over their lifetime. Zetpy Omni connects your App, Web and In-Store POS into one unified platform — so every visit, purchase and loyalty interaction compounds into a customer asset you own.
The average business loses 20–30% of customers each year from inaction. Zetpy Omni CRM fixes that — automated re-engagement journeys via WhatsApp, SMS and email that bring back dormant customers before they're gone, without spending another ringgit on ads.
Most brands can tell you what sold. Zetpy Omni Analytics tells you who bought it, where they came from, which campaign brought them back, and which customers drive 80% of your revenue. Act on data, not instinct.
Drive customers from digital to physical — and back again — with a seamless connected experience.
Issue exclusive in-store vouchers via the app that can only be redeemed physically. 80% of shoppers are more likely to visit a store when paired with in-store vouchers — turn your digital members into real foot traffic.
QR codes in-store unlock exclusive app-only deals — turning one-time walk-ins into digital members in your own database. Every in-store visitor becomes a customer you can reach again, forever.
We partner with A-list payment gateway providers to give your customers every payment option they expect.
Zetpy Omni natively integrates with Xilnex Cloud POS to deliver a truly seamless omnichannel experience — syncing customers, orders, points, wallets and vouchers in real time.
The Numbers Don't Lie
"Customers who shop both online and in-store have a 30% higher lifetime value than those who shop using only one channel."
— Google Research"93% of customers read online reviews before making a purchase. Positive reviews can lead to an 18% increase in sales."
— Dixa, 2023"About 80% of shoppers are more likely to visit a store if they can view available inventory online first, paired with in-store vouchers."
— Intelligent Reach, 2023